Privacy Policy

HAHT ('we', 'our', 'us') respects your privacy. This policy explains how we collect, use, and safeguard your data in line with UK GDPR.

1. Information We Collect

• Account & order data: name, email, delivery address, order history
• Payment data: processed by Stripe; we do not process or store card details
• Support messages: emails sent to 'support@haht.co.uk' or any other '@haht.co.uk' domain.

2. How We Use Your Information

• Process and deliver orders
• Communicate order updates and support responses
• Improve our products and website experience
• Send marketing emails for example, 'Notify Me' emails, only if you opt in (you can unsubscribe anytime) by emailing support@haht.co.uk

3. Data Storage & Providers

We use Supabase for database hosting and Resend for transactional emails. Payments are processed by Stripe. These providers use appropriate safeguards and comply with UK GDPR.

4. Data Retention

We retain order and account records as required for tax and accounting, and otherwise only as long as necessary for the purposes described.

5. Your Rights

• Access and receive a copy of your data
• Correct inaccurate information
• Request deletion of your data
• Withdraw marketing consent at any time

To exercise your rights, contact support@haht.co.uk.

6. Cookies

We do not use cookies or tracking pixels. If this changes, we will update this policy and provide appropriate consent controls.

7. Changes

We may update this policy periodically. The date at the top of this page reflects the latest version.